Frequently Asked Questions
Everything you need to know about shopping with White Fox Boutique.
How long does shipping take and how can I track my order?
Standard shipping typically takes 3-7 business days, while express shipping arrives within 1-3 business days. Once your order is dispatched, you will receive a confirmation email containing a unique tracking link to monitor your delivery in real-time.
What is your return policy for items that don't fit?
We offer returns for store credit within 30 days of delivery. Items must be in their original condition, unworn, unwashed, and with all tags attached. Please note that for hygiene reasons, swimwear and jewelry cannot be returned unless faulty.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and 'Buy Now, Pay Later' services including Afterpay, Klarna, and Sezzle.
How do I know which size to choose?
Each product page features a detailed size guide to help you find your perfect fit. Since we carry various styles, we also recommend checking the 'Model Stats' section to see what size our models are wearing for comparison.
Can I change or cancel my order after it has been placed?
Because we aim to process and pack orders as quickly as possible, we are unable to make changes or cancellations once an order has been confirmed. Please double-check your shipping address and cart items before finalizing your purchase.
Do you ship internationally?
Yes, White Fox Boutique ships worldwide! International shipping times and costs vary depending on the destination country. Customs duties and taxes may apply depending on your local regulations.